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Payment is charged immediately at checkout to reserve your preordered item.
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If you need to cancel your preordered item please contact us at shopbonecaboutique@gmail.com
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For returns on Preorders return as you normally would. Instructions on returns page.
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The estimated date you will be receiving your Preorder is depending on the manufacturer. Once the item is shipped out, a tracking number and e-mail will be issued to the e-mail provided.